Grievances is a form of concern, issue or protest in which employees raise with their organization. Organizations make use of disciplinary methods to inform employees that their conduct or performance isn’t up to the standard expected and as a form of encouragement to improve employee performances. In disciplines and grievance cases, organizations use clear rules and standards to act fairly and consistently. When the rules have been broken by an employee, it leads to grievance and discipline procedures, which makes it important for managers to act fairly, professionally and in accordance with the guidelines by the organization.

Ensuring that employees know what is expected of them and the rules within which they work is very important for an organization, in other to get the best performance from them. Large organizations understand that management of grievance is an aid to effective management, thereby enabling them to quickly find solutions to grievance issues rather than being used just as a mechanism for imposing sanctions.

This UK Public College Grievance Management Certificate level 6 Course will show participants how to effectively manage disciplinary and grievance issues. This Certificate course represents the perfect opportunity for individuals or managers to develop the necessary skills and confidence in handling grievance issues and helps ensure that your organization has an effective grievance procedure in place.

Description

This Certificate course in grievance management will provide a clear understanding of what grievance means and how it should be managed. It will provide an increased knowledge of the laws surrounding the management grievance in an organization and the skills and knowledge in formulating procedures and make them easy to comprehend. Participants will learn how to resolve small grievances issues early, in order to avoid the issue escalating into a formal level. They will also learn the techniques of handling employee grievances formally and fairly in line with the rules of the organization.

Certification

Students will be awarded the Grievance Management Certificate Level 6. After students complete the course, we will send their Certificate within 24 hours. The Certificate is Internationally recognized and will open unlimited opportunities to the learners.

Accreditation

This Course is approved under the UK Continued Professional Development.

Course Assessment

This course does not involve any written exams. students need to answer 4 assignment questions to complete the course, the answers will be in the form of written work. students can write the answers in their own time. Each answer need to be 200 words ( 1 Page ). once the answers are submitted, the tutor will check and assess the work.

Course Mode

This is a self-study course, students have 100% freedom to complete the course, there is no time restriction on this course.

Learning Materials

Students will be provided all the learning text materials ( E-Books , PDF ) to assist them in completing the course. Students are welcome to user their own learning materials or even use their work experience to complete the assignments.

Course Benefits

At the end of this Certificate course, you will be awarded with a Certificate in Grievance Management, and will also be able to:

• Understand the process of grievance process and handle conversations that are serious and difficult with employees.
• Identify how to investigate grievances and setup and conduct effective grievance meetings at work
• Protect you and your business from employment tribunals and disputes.
• Understand the rights of both the employer and the employee.
• Determine the levels and degrees of grievance
• Appreciate the rights of employee and the need for effectively managing their grievance.
• Apply conflict resolution tools and influence strategies to achieve the overall objectives of management.

Method of Assessment

There is no written exam for this course, students will be assessed on the basis of their home works.

Who is this course for?

• This course is open both to College-going, Graduates and Professionals interested in pursuing a career in HR Management.
• This course is open to HR professionals looking to improve skills and abilities.
• This course is open to existing HR professionals in pursuit of promotion.

Requirements

• There is no experience or previous qualifications required for enrollment on this course. It is available to all learners, of all academic backgrounds. Having basic knowledge and skills of HR Management will be advantage for this course.
• Learners should be ages 16 or over to undertake the qualification.
• Good understanding of English language is required to attend this course.

The course can be completed in a very short time, it totally depends on the life style of the learners. Also, there is no pressure on students to complete the course on fast mode, the course is valid for 12 months, so students can complete the course with complete peace of mind and with no pressure at all.

You will have 12 Months access to your online study platform from the date you purchased the course. However, there is no time limit on how quickly you can complete this course, students can complete the course in shorter time. The course is self-paced so you decide how fast or slow the training goes. You can complete the course in stages revisiting the training at any time.

This training leads you to become HR Manager, HR Executive, and many more

This is a self-study course, students have 100% freedom to complete the course, there is no time restriction on this course. There are no lectures. Students from all over the world can apply for this course.

Once a student is registered we will allocate a UK-Based tutor to guide the student throughout his/her studies. The tutor will be available via email and via Virtual Learning Environment. The tutor will guide and support the students till the given assignments are complete and submitted